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Many small businesses will consider skipping over having a phone system and cite the cost of having one or not being big enough to justify clunky hardware. These are understandable reasons, though they misrepresent where small business phone systems are Technology impacts every aspect of life and has in recent years has transformed communication from the bottom up, especially in the business world. Due to the advent of the internet and how it has radically changed the way companies do business and how employees communicate, a business owner has several options for communication technology, i.e. a business phone system.
There are two primary business phone systems to choose from, which we’ll compare and contrast below to better enable you to choose which is best for your company.
What is a VoIP?
A VoIP phone is short for Voice over Internet Protocol phone, which is a type of communication technology using both hardware and software that enables the user to make phone calls via an internet connection instead of a landline. A good example of this kind of technology is a smartphone app or programs like Skype, though a VoIP phone can also be used in traditional phones too.
There are several popular features that a VoIP phone typically has, including:
How Does a VoIP Phone Work?
VoIP phones don’t use the traditional cables and wires as a traditional phone system does. Instead, they are connected using a broadband internet connection, the same as your computer. The VoIP phone converts calls into digital signals within the phone instead of relying on physical signal exchanges, like a traditional phone.
There are numerous methods a VoIP phone uses to work:
To use a VoIP system you’ll need a reliable internet connection, as the quality of the call depends on your internet connection. This makes security all the more important as your calls can be hacked without having a secure connection.
What is a Landline Phone?
A landline phone is the classic telephone that uses a solid core of twisted-pair copper wire and plugs into a two or four-pin wall jack. This technology hasn’t changed much since the late 1800s and is based on the analog technology of physical switch boxes and sending signals through a series of exchanges.
While the technology is quite old, it is still quite reliable.
VoIP vs. Landline
To choose the best phone system for your business, it’s important to compare and contrast the available technology.
VoIP Pros
VoIP Cons
Landline Phone Pros
Landline Phone Cons
What’s Best for a Business Phone System?
This question greatly depends on the goals and function of your business. Knowing the key points discussing VoIP vs Landline phones can help you come to a greater understanding of what your business needs from a phone system and help avoid expensive experimentation.
We at F2F Telecommunications understand the needs of a small business phone system and can consult on what makes sense for your company. We encourage you to reach out to us and explore a business phone system that makes sense in today’s business world.
You can contact us by phone or send us a message using the link below:
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